Shipping

All products listed on our website have been checked, boxed up, and are ready to go. We ship within 3 business days of your order via UPS Ground. If you need it sooner, please contact us directly and we can arrange expedited service.

We ship internationally. If you live outside of the continental US, please contact us directly via email and we will be glad to provide a shipping quote and process your order directly. Please note that any and all import costs/duties are additional and the responsibility of the customer.

Returns

At Ellis Canvas, we are committed to designing and crafting the highest quality products and offer a 100% Customer Satisfaction Guarantee. We accept returns within 30 days of the original purchase date. Items must be in new, unused condition and are subject to a 5% restocking charge to defray the cost of processing, handling, inspecting, and repackaging. We do not refund shipping charges on the original order and the customer is responsible for return shipping costs; insurance is recommended as refunds will not be issued for items lost or damaged during the return process. For international orders, the customer is responsible for all fees associated with import/export duties incurred during transit. Please contact us if you are not 100% satisfied with your Ellis Canvas purchase.

Please note cancelled orders will be treated as a return.